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FREQUENTLY ASKED QUESTIONS
What would you like to know? Just ask.
Credit unions operate a little differently. Here are just a few of the questions we hear from both members and those who are new to us.
General Questions
What are your office hours?
Our main office is open Monday through Thursday 9:00 a.m. to 4:30 p.m. and Friday 9:00 a.m. to 6:00 p.m. For our other office hours visit our Branch Locations page.
Do you do mortgage loans?
Yes, we do 1st and 2nd Mortgage Loans, Construction Loans and Home Equity Lines of Credit. For more information call our Real Estate Department at (205) 930-5000 or visit a branch near you. Learn more on our Mortgage page.
How do I apply for a loan?
Click here to use our online loan application. If you prefer, you can contact our Member Service Center at (205) 930-5000, and we’ll mail or fax you the application; or you can come into any branch and apply in person.
How can I reorder checks?
You can reorder your checks through our Contact Center or at any branch location. If you have ordered checks with Main Street previously, you can also complete your order online through Main Street Check Reordering.
Where is the credit union located?
We have 8 branches in the Birmingham area. Visit our Branch Locations page for specific addresses.
How do I change my address?
For your security we require that you notify us in writing. Include your name, account number, new address and signature to authorize a change in your address. Please mail or fax this information to Legacy Community Federal Credit Union, 1400 South 20th Street, Birmingham, AL 35205. Fax: (205) 918-1431.
How do I change my payroll deduction?
To change your payroll deduction form, you can ask anyone at our Branch Locations or contact the Member Service Center at (205) 930-5000 or by email [email protected].
Any more Questions or Comments? Send us an email ([email protected]) and let us know what you think!